Christine McCrimmon

Lead Contact Center Coaching & Escalation Representative at Genworth Financial

Christine McCrimmon has extensive experience in various roles within the customer service and nonprofit sectors. At Genworth since January 2011, responsibilities include conducting file reviews, overseeing claim payments, and assessing ongoing eligibility for long-term care claimants as a Lead Contact Center Coaching & Escalation Representative and previously as an Estate Resolution Specialist and Senior Benefits Analyst. Prior to Genworth, Christine worked as a Case Manager and Museum Educator at Amazement Square, managing day-to-day operations of a children’s museum from September 2008 to March 2011. Additional experience includes serving as a Community Organizer for AmeriCorps, where duties involved public relations and volunteer recruitment, and as a Fellow at The Phoenix Project, gaining hands-on nonprofit management experience. Christine holds a Bachelor of Arts degree in Political Science with a concentration in Public Administration from Radford University, obtained in 2008.

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Genworth Financial

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Genworth Financial, Inc. provides mortgage insurance products that allow people to purchase homes. The Company offers individual and group long-term care insurance products to meet consumer needs for long-term care. Its segments include U.S. Mortgage Insurance, Canada Mortgage Insurance, Australia Mortgage Insurance, U.S. Life Insurance, Runoff, and Corporate and Other.


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5,001-10,000

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