Oscar Moreno Fernandez

Customer Success Operations at Geoblink

Oscar Moreno Fernandez has a diverse work experience spanning different industries. Oscar most recently worked at Geoblink, starting in 2018. In this company, they held the role of Customer Support Specialist from August 2018 to September 2020, and then transitioned to the role of Customer Success Operations in September 2020.

Prior to Geoblink, Oscar worked at Moravia from July 2015 to June 2018 as a QA & Localization Specialist. Their responsibilities included on-site testing for a prestigious Fortune 100 company in Cupertino, CA, and making linguistic changes to improve product quality for the target consumers in their region.

Before Moravia, Oscar worked at viagogo as a Senior Specialist in Sports and Event Data Management from November 2013 to April 2015. Their role involved strategically targeting global sporting events and markets to maximize revenue, as well as project management for key sporting events.

In 2013, Oscar worked at ZeroChaos as a Google Ad Quality Rater, evaluating advertising-related data and providing feedback using a Google online tool.

In 2012, they worked at Hoteles Catalonia as a Front Desk/Night Auditor. Their responsibilities included auditing and producing daily performance reports, managing cash flow, and analyzing revenue using SAP.

From 2010 to 2011, Oscar completed a Hotel Management Internship at Chancellor Hotel on Union Square. Oscar gained experience in various hotel departments and improved department performance by enhancing guest satisfaction.

Oscar's work experience also includes a role as a Shift Supervisor at Grupo Vips from November 2009 to October 2010. Oscar managed a shift team and improved customer satisfaction while reducing overstock.

Earlier in 2009, they had a Journalism Internship where they worked for various media companies, producing a radio show for the European Union event called "Youth Media Days" in Brussels.

Oscar also worked as a Department Store Manager at Decathlon Internacional from April 2009 to November 2009. Oscar was responsible for the performance of the running section and managing a team of seven workers.

Lastly, in 2009, they worked as a Journalist at Diputació de Barcelona, where they communicated key information to other media outlets and wrote press notes using Office, Photoshop, and Dreamweaver software.

Oscar Moreno Fernandez began their education journey in 2004 when they enrolled at CETT_UB Tourism & Hospitality, Education/Research. Oscar pursued a degree in Hotel Management and specialized in Tourism and Travel Services Management. Oscar successfully completed their studies in 2007.

In the same year, Oscar furthered their education by joining Haaga-Helia University of Applied Sciences. Oscar pursued a degree in Hotel Management with a focus on Tourism.

After completing their studies at Haaga-Helia University of Applied Sciences, Oscar decided to broaden their academic horizons by pursuing a degree in journalism. From 2007 to 2009, they attended Universitat Pompeu Fabra, studying journalism.

This chronology showcases Oscar Moreno Fernandez's progression from studying hotel management and tourism to pursuing their passion for journalism.

Links

Previous companies

Diputació de Barcelona logo
viagogo logo
Decathlon logo

Timeline

  • Customer Success Operations

    September, 2020 - present

  • Customer Support Specialist

    August, 2018