Marketing Office Administrator

Enjoy researching, organizing, and entering data? As the part-time office administrator on the marketing team, you’ll be generating and managing customer records as our company expands to serve more customers in more industries. Not only are you collaborating with the marketing and sales teams to keep information up-to-date, but your work means other departments across the company access accurate information. You also will be one of the first voices our customers calling in will hear – helping them connect with the team member who can best answer their question.  

A successful office admin possesses excellent attention to detail and organization, time management skills, the ability to multitask, a friendly attitude both in-person and over the phone, the ability to see things through customers’ eyes, and an appreciation of a manufacturing environment. 

Responsibilities

• Research and enter qualified prospective customers into our company database (SAP), providing follow-up to prospect and/or sales team
• Maintain accurate customer records, correcting contact information and communication preferences as needed
• Create purchase requisitions on behalf of marketing department
• Establish customer accounts in customer portal
• Maintain customer event registration lists
• Respond to employee requests for branded apparel, maintaining inventory counts
• Answer and route customer phone calls
• Seek to understand our company culture, the industries we serve, and our customers
• Build strong relationships with internal and external customers
• Enter used-rig listings on website using CMS
• Other duties as assigned