Carla Figueiredo is an accomplished professional with a diverse background in business support, operational efficiency, and training management. Currently serving as Head of Business Support at Gernandt & Danielsson since November 2021, Carla oversees various functions, including facility management and legal assistant organization, while driving enhancements in service delivery and operational excellence. Prior experience includes a role as Services Proposition Manager at gategroup, where Carla focused on optimizing service propositions and collaborating on multiple projects, and as Training and Engagement Manager at Inflight Service, developing impactful training programs and engagement strategies. Additionally, Carla has experience as a Sales Coach and Product Manager, where responsibilities included designing training initiatives to boost sales performance and leading product development and event sales.
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