Rachel Chloe Hsu

Rachel Chloe Hsu has been working in the UX/UI design field since 2021. Rachel Chloe began their career as a UX Designer at Upwork in 2021, and then moved on to UX Designer at GlobeSisters in 2022. Later in 2022, they took on the role of UX/UI Designer at altr. In 2021, they were a Growth at Spacept, where they were responsible for developing sales and marketing strategy, maintaining existing customer relationships and developing new ones. Rachel Chloe also grew profits by 17% by implementing market research and analysis. Prior to that, from 2016 to 2021, they were a Cabin Crew at Singapore Airlines. During their tenure, they maintained top 1% of cabin crew annual appraisal throughout the career performance for 5 consecutive years, received 97% passenger satisfaction rate and positive feedback on surveys, and received e-CCDF (Cabin Crew Compliment Form) from co-workers every flight. Rachel Chloe also utilized customer relationship management to promote inflight sales, increase customer satisfaction by understanding their needs, and increased inflight sales by 10% by offering consultation on products and services and applying customer service and upselling techniques.

Rachel Chloe Hsu obtained a Bachelor's degree from Shih Chien University. In 2021, they obtained five additional certifications: Google UX Design Specialization from Google in November, Customer Analytics from Coursera in April, Introduction to Financial Accounting from Coursera in March, Excel Skills for Business: Essentials from Coursera in February, and Introduction to Marketing from Coursera in January.