Mary Rose M. Rivera

Mary Rose M. Rivera has a diverse work experience spanning multiple industries and roles. Mary Rose M. started their career as an Office Assistant at Montgomery College, where they provided administrative support and coordinated department events. Mary Rose M. then gained experience as a Clinical Center Volunteer at the National Heart, Lung, and Blood Institute, where they provided administrative support in the inpatient care unit.

Mary Rose then worked as a Human Resources Assistant at the University of Maryland Department of Transportation Services, handling recruitment and personnel management tasks. Mary Rose M. also served as a Counselor for the English for Speakers of Other Languages (ESOL) Conversation Program, facilitating discussions in English and providing cultural insights to graduate students.

Mary Rose M. then joined the National Institute of Allergy and Infectious Diseases (NIAID) as a Program Support Assistant, where they gained administrative and organizational support experience in the federal sector. Mary Rose M. assisted the Acquisitions Management and Operations Branch in the close-out of contracts.

Mary Rose later became a Student Staff Human Resources Manager at the University of Maryland Department of Transportation Services. In this role, they provided administrative support, managed employee records, and drafted job announcements.

Mary Rose M. then joined the Health Resources and Services Administration (HRSAgov) as a Public Health Intern, where they gained hands-on experience in reviewing quality metrics and analyzing grantee performance. Mary Rose M. presented their research at the HRSA Research and Innovation Symposium.

Mary Rose then had multiple roles at the American Society of Human Genetics (ASHG). Mary Rose M. started as an Office Services and Projects Coordinator, providing administrative support and leading the planning and implementation of various programs. Mary Rose M. then became the Administrative Operations and Project Manager, where they managed projects and processes related to member services and strategic planning. Finally, they became the Governance and Administration Manager, responsible for providing strategic and logistical support for membership activities.

Currently, Mary Rose works at OpenWater, Inc. as the Customer Support Team Lead. Mary Rose M. was promoted from Customer Support Representative to this role, where they manage a training team and supports a diverse group of customer support representatives.

Throughout their career, Mary Rose has demonstrated their ability to provide administrative support, manage projects, and foster relationships with clients and colleagues.

Mary Rose M. Rivera attended the University of Maryland from 2011 to 2013, where they completed their Bachelor of Science (B.S.) degree in Community Health.