Tom Hall

CRM Lead at GetAgent

Tom Hall has a diverse work experience spanning multiple industries and roles. Tom is currently working as a CRM Lead at GetAgent.co.uk since September 2022. Prior to this, they worked as a CRM Market Manager at The Body Shop from December 2021 to August 2022.

Tom has spent a significant part of their career at National Car Parks Limited, where they served as a Senior CRM Campaigns Manager from October 2015 to December 2021. In this role, they were responsible for managing CRM campaigns across all of NCP's product portfolio, including strategic development of the marketing calendar, direct marketing communications, and CRM campaign automations.

Before joining NCP, Tom worked at eBay Enterprise Marketing Solutions (formerly e-Dialog) from 2010 to 2015. Tom held positions as a Client Services Manager, managing enterprise clients across various sectors and regions, and as a Senior Program Manager.

Tom's experience also includes a role as a Marketing Operations Manager at iNTERTAIN Ltd from September 2005 to January 2010. In this position, they focused on marketing communications to a database of over 750k members and handled aspects of sales generation and customer engagement.

Earlier in their career, Tom worked as a Marketing & Commercial Analyst at Regent Inns from March 2002 to August 2005. Tom provided analytical support for pub brands, monitored ticket sales and show capacities, and developed pricing models.

Tom started their career at Nationwide Building Society, where they held roles as a Business Analyst/Project Manager from March 2001 to March 2002 and as a Credit Risk Analyst from June 1999 to February 2001. In these roles, they conducted detailed business analysis, evaluated user requirements, and participated in idea generation for testing new technologies.

Overall, Tom has accumulated a wealth of experience in CRM, marketing, analytics, and project management across various industries.

Tom Hall attended Birmingham City University from 1993 to 1997, where they pursued a BA (Hons) in Business Studies. Prior to attending university, Tom completed their secondary education at Bradfield College, where they achieved 3 A levels and 11 GCSEs. Additionally, they enrolled in the CIM (The Chartered Institute of Marketing), where they obtained an Advanced Certificate in Marketing. Furthermore, Tom completed a Diploma in Direct & Interactive Marketing at The Institute of Direct and Digital Marketing.

Links

Previous companies

Nationwide Building Society logo
The Body Shop logo

Timeline

  • CRM Lead

    September, 2022 - present