Jennifer N. is a skilled Customer Support Specialist with extensive experience in the SaaS industry, currently working at Flow since May 2021. Jennifer possesses deep familiarity with project management software and has effectively provided troubleshooting and technical support, collaborated with developers on issue resolution, and managed account-related concerns. Prior roles include a Customer Loyalty Associate at Balsam Brands, delivering exceptional service and meeting KPIs, a Technical Support Representative at TopData Global IT Solutions, where Jennifer handled comprehensive user support, and a Sales Executive Leader Assistant at Avon, focusing on recruitment and sales performance. Additionally, Jennifer has worked as a Property Consultant at DMCI Homes Inc., offering guidance to property buyers. Educationally, Jennifer holds a Bachelor of Science in Tourism and Travel Services Management from Treston International College.
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