Shaira Reblando

Shaira Reblando is an experienced professional currently serving as an Account Lead at Magic, Inc. since June 2019, where responsibilities include client communication to implement KPIs for virtual assistants (VAs) and measuring their performance metrics. Previously, Shaira held roles as Operations Team Lead and Operations Specialist at the same company, focusing on task delegation, client de-escalation, and quality service. Additionally, Shaira operates as a freelancer on Upwork since April 2022, managing various projects including organization of digital files and calendar management. Shaira's early career includes a production trainee position at ABS-CBN Corporation, where involvement included event management and assistance to performers. Shaira holds a Bachelor of Arts in Broadcast Communication from the Polytechnic University of the Philippines, completed in 2019.