Sylvia Guarneri Ferreira

Sylvia Guarneri Ferreira is an experienced professional specializing in quality management and process analysis. Currently serving as a Senior IT Process Analyst at Getnet since September 2025, Sylvia previously worked at Sicredi as a Process Analyst from December 2022 to September 2025. Prior to that, Sylvia held a position as a Quality Analyst at Contatti Medical, focusing on process mapping, internal non-conformity control, and employee training from August 2019 to December 2022. Additional experience includes roles at Via Aroma and Agronômica, where responsibilities encompassed quality management system documentation, internal and external audits, and compliance with regulatory standards. Sylvia began the career as an intern at Sulforte Ind. e Com de Plásticos LTDA and held a scholarship position at Universidade Estadual de Ponta Grossa. Academic qualifications include a Master’s degree in Quality and Six Sigma from Unisinos and a Bachelor’s degree in Materials Engineering from Universidade Estadual de Ponta Grossa.