Director, Product Design

WHO WE ARE

SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue.

Founded in 2015, SQUIRE is trusted by barbers in 3,000+ shops in more than a thousand cities around the globe. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs.

For more information, please visit getsquire.com or download the SQUIRE app from the App or Play Store.

SUMMARY We are seeking an experienced Director, Product Design to lead our team of talented UI and UX designers. The ideal candidate will have a proven track record of building and managing UX teams within small-business SaaS companies, with a focus on business users and retail environments. This role requires a strategic thinker with a hands-on approach to drive the design and user experience of our products. 

This is a hybrid role – In office travel to SQUIRE’s HQ in New York City (NoLita) may be required based on team and business needs.

REPORTS TO VP, Product

JOB DUTIES AND RESPONSIBILITIES

• Work closely with Product and Engineering stakeholders to align UX strategies with business goals
• Lead, mentor, and grow a team of UI and UX designers
• Establish and maintain a comprehensive UX research roadmap
• Define and implement effective interaction design and information architectureInstitute strategies to conduct regular user discoveries to understand user needs and behaviors
• Implement usability testing strategies to gather actionable insights
• Facilitate agile discovery and design processes to ensure user-centric product development

The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. REQUIREMENTS AND QUALIFICATIONS

• 5+ years of experience in UX research in a B2B or B2C digital product environment
• 3+ years of direct experience managing a team of UI and UX designers
• Demonstrated success in developing and implementing UX strategies and roadmaps
• Strong grasp of qualitative and quantitative research methodologies and tools
• Strong background in interaction design, information architecture, and usability testing
• Excellent communication skills to clearly articulate insights and influence product direction
• Ability to travel 25% of the time