Rae Mack

Rae Mack is a seasoned professional specializing in customer support and email deliverability management, currently employed at Vero since December 2018, where a proven record in enhancing customer satisfaction and global email deliverability for numerous SaaS-based clients has been established. Prior experience includes serving as an Account Manager at Pickzen, where sales growth and client engagement were prioritized, and as an Adult Outpatient Counselor at Jefferson Center for Mental Health, where support for illness management and resource facilitation for clients was provided. Additionally, Rae held the position of Senior Customer Support and Training Manager at NIC Inc/Colorado.Gov, focusing on technical assistance and training management. Rae holds a Master of International Business from EAE Business School and a Bachelor of Science in Human Development and Family Studies from Colorado State University.