Tomer Duvshan is an experienced professional with a strong background in customer success and operations across multiple organizations. Currently serving as the Head of Customer Success and Operations at Vim since January 2023, Tomer previously held the position of VP of Operations and Customer Success at Trullion, where initiatives led to a 75% reduction in customer onboarding time through process automation. Prior roles include Head of Customer Success and Operations at OTORIO, where Tomer expanded the customer portfolio by 55%, and Director of Customer Success at Indegy and Bringg, managing key accounts and enhancing customer engagement. Tomer's career began at Elbit Systems Ltd, where contributions included pioneering pre-sales support and establishing a QA and integration team.
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