Hugo Santos

Senior Marketing Account Manager at GetYourGuide

Hugo Santos has a diverse and extensive work experience in marketing, operations, and project management. Hugo started their career in 2015 as a Sales and Operations Executive at SOS Children's Villages UK, where they managed fundraising events. In 2015, they also joined Cambridge Alumni Tours Ltd as a Sales and Operations Manager, doubling the annual revenue through strategic management and leading a team of 25 tour guides and sales executives.

In 2017, Hugo joined GetYourGuide as a Destination Manager, where they played a crucial role in building the UK market from scratch, securing over 100 partnerships in the travel industry and achieving consistent revenue growth of over 150% for four consecutive years. As a Senior Destination Manager, they also managed key accounts, negotiated high-value deals with C-level stakeholders, and oversaw new business development.

Hugo then transitioned to the role of Senior Marketing Account Manager at GetYourGuide, where they led the expansion of the Originals by GetYourGuide program across Northern Europe and established strategic partnerships with high-profile organizations. Hugo provided strategic guidance as a marketing consultant for top partners and successfully designed and negotiated large-scale marketing campaigns with global accounts.

In their most recent role at GetYourGuide as a Tours and Operations Manager, Hugo successfully scaled the GetYourGuide Originals program, achieving remarkable revenue growth and launching operations in multiple cities across the UK, Ireland, and UAE. Hugo led cross-functional initiatives, developed optimization playbooks, created performance dashboards, and managed partnerships and project implementations.

With their experience in marketing, operations, and project management, Hugo Santos has demonstrated strong leadership skills, strategic thinking, and the ability to drive revenue growth and establish valuable partnerships.

Hugo Santos studied Enterprise and Entrepreneurial Management at Anglia Ruskin University, earning a Bachelor of Arts degree. The specific start and end dates of their education at this institution are not provided.

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Timeline

  • Senior Marketing Account Manager

    November, 2022 - present

  • Tours And Operations Manager Strategy And Operations

    October, 2021

  • Senior Destination Manager

    July, 2019

  • Destination Manager

    August, 2017

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