Tu Anh Nguyen

Tu Anh Nguyen serves as the Head of Customer Experience at GiaoHangNhanh (GHN), leading the Insight2SolveX initiative to restructure the Customer Experience Department into specialized branches and enhance customer insights through modern tools. With extensive experience in operational quality optimization and business excellence, Tu Anh manages national business planning initiatives and coordinates inspections across various facilities. Previous roles include Customer Experience Supervisor and Senior Research Executive with a strong background in market research and project management at Nielsen and INTAGE VIETNAM. Tu Anh holds a Bachelor's degree in Marketing from both the University of Economics Ho Chi Minh City and the College of Foreign Economic Relations.