Mohammed Hossam

Mohammed Hossam has extensive experience in customer care and team leadership roles in various companies. At GIG Gulf, Mohammed is currently serving as a Medical customer care team leader responsible for setting standard operation procedures and resolving customer service issues. Prior to this, Mohammed worked as a Contact Center Team Leader at Toyota Motor Corporation where Mohammed collaborated with different departments to improve customer experience. Mohammed also served as a Retail Supervisor at Sharaf DG and as a Specialist in the Complaints Department at Samsung Electronics. With a background in technical support and customer service, Mohammed has a proven track record of managing long-term customer cases and ensuring smooth operations in contact center environments.