Claudia Paula Lima - Miee Ceng

Professional Services And Customer Satisfaction Partner at Gigamon

Claudia Paula Lima has a diverse work experience spanning over multiple companies and roles. Claudia co-founded Pegasus Consultancy Services Ltd in 1998 and served as the CEO & Innovation Officer, leading the company in providing technical consultancy and training services globally. In 2017, Claudia became the Chief Executive Officer and focused on culture transformation within the organization.

In 2018, Claudia co-founded Clockworx Business Orchestration Solutions and took on the role of Chief Operations Officer. Claudia then went on to work as a Scality Technical Training Partner at Scality in 2019. Claudia also served as a Professional Services Partner at Nutanix in the same year.

In 2020, Claudia joined Gigamon as a Professional Services and Customer Satisfaction Partner. Claudia later became a Professional Services and Customer Satisfaction Partner at Forescout Technologies Inc. in 2021. Claudia also worked as a Post Sales Professional Services Partner at RingCentral and a Professional Services Partner at New Relic, Inc. in 2018.

Throughout their career, Claudia's expertise and experience have been instrumental in areas such as cultural transformation, technical training, professional services, and customer satisfaction.

Claudia Paula Lima - MIEE CEng's education history is as follows:

Claudia Paula Lima completed their high school education at Centro Universitário Metodista Izabela Hendrix, specifically at Colegio Izabela Hendrix, from 1962 to 1973.

After high school, Claudia pursued a Bachelor of Science degree with honors in Electrical Engineering at Universidade Catolica de Minas Gerais. Claudia studied there from 1975 to 1980.

In addition to their formal education, Claudia has obtained several certifications throughout their career. These certifications include:

- Splunk Certified Instructor Workshop from Splunk in October 2022.

- Forescout Certified Associate from Forescout Technologies Inc. in January 2022.

- New Relic APM Certified from New Relic KK in 2018.

- VPLEX VNX ISILON VxRail PowerFlex PowerMax Certified Professional from EMC in January 2010.

- NetApp Certified Instructor from NetApp in January 2003.

- Cisco Certified Systems Instructor from Cisco in January 2002.

- Chartered Electrical Engineer from the Institute of Electrical and Electronics Engineers (IEEE) in January 1990.

Additionally, Claudia has obtained various other certifications, including being a Certified AppDynamics Instructor, Certified Cisco Systems Instructor (CCSI), Certified Dell/EMC Instructor, Certified HP Storage Instructor, Certified Heating and Ventilation Engineer, Certified New Relic Instructor, Cisco Certified Business Instructor, NetApp Certified Instructor, SNIA Certified Storage Networking Expert (SCSN-E), and VCF on VxRail Instructor. The specific dates and institutions for these certifications are not provided.

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  • Professional Services And Customer Satisfaction Partner

    January, 2020 - present

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