Ahmed Nabil

Microsoft Office 365 Support Engineer at Gigmo Solutions

Ahmed Nabil is a skilled IT professional with significant experience in customer support and technical troubleshooting. Currently serving as a Microsoft Office 365 Support Engineer at Gigmo Solutions since April 2022, Ahmed is responsible for resolving customer technical issues through collaboration and best practices. Previously, at Concentrix, Ahmed held roles as a Mentor and Microsoft Office 365 Support Engineer, focusing on onboarding, coaching, and new hire support. As an IT Specialist at e-finance, responsibilities included configuring and troubleshooting Microsoft Windows and Active Directory, while earlier experience at Xceed involved ADSL technical support and customer service. Ahmed Nabil holds a Bachelor's degree in Computer and Information Sciences from Minufiya University.

Location

Cairo, Egypt

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Gigmo Solutions

Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence. Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform. Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.


Employees

51-200

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