Julia Kessen is a Customer Experience Managerin at Vattenfall, with experience cultivated through a diverse range of roles in leading companies. Prior to Vattenfall, Julia completed a two-year trainee program at Daimler AG, focusing on Customer Experience Management, Aftersales eCommerce, and several aspects of product management and digital transformation. Previous internships at Mitsubishi Fuso Truck and Bus Corporation and Unilever allowed Julia to develop skills in project management and e-commerce analytics, while a role at Beiersdorf emphasized global e-commerce strategies. Julia holds a Master of Science in International Management from the University of Cologne and has also pursued studies at Universidad Adolfo Ibáñez and the University of Victoria, alongside a Bachelor of Science in Business Administration from the University of Cologne.
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