Gigmo Solutions
Germain Navas has extensive experience in technical support and engineering roles, currently serving as M365 Tech Support at Gigmo Solutions since October 2021. Prior to this, Germain worked at Blueprint Technologies as a FastTrack Engineer from February 2020, providing technical guidance to Microsoft 365 enterprise customers on cloud service deployment, including Exchange, SharePoint/OneDrive, and Teams. From November 2016 to April 2019, Germain was an Office 365 Support Engineer at Teleperformance, USA, focusing on technical support for Microsoft customers concerning Exchange Online and migration processes. Germain holds an Associate's degree in Automotive Mechanics from the Universitary Institute of Industrial Technology, achieved between 1997 and 2001.
Gigmo Solutions
Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence. Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform. Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.