Priyanka Nathani

Priyanka Nathani is a seasoned professional in customer success and retention, currently serving as a Team Lead at GIVA since October 2020. Priyanka leads a Customer Success Team, focusing on surpassing retention and expansion targets, enhancing customer satisfaction, and driving key performance metrics. Prior experience includes managing customer retention and influencer marketing at Tribal Tales, where Priyanka developed strategies to improve customer loyalty and satisfaction. Priyanka has also worked as a Social Media Marketing Specialist at IElevate Institute. Currently pursuing an MBA in Banking and Financial Support Services at SVKM's Narsee Monjee Institute of Management Studies, Priyanka combines a strong academic background with practical expertise in stakeholder engagement and performance improvement.