Jennie Lai

Jennie Lai is a seasoned UX professional currently serving as a UX Advisor at Giving Credit, focusing on enhancing the First Time User Experience for lenders and borrowers in a peer-to-peer lending platform. Previous experience includes a role as Director of Product Design at A.P. Moller - Maersk, where Jennie led product design for B2B shipping and logistics. At Google, Jennie held various leadership positions in UX research, including Head of UX Research for Looker & Data Studio and Head of UX Research for Financial Services. Jennie's early career included impactful roles at Nielsen, where Jennie advanced from Research Analyst to Global Director in Mobile Research & Data Science, contributing significantly to research methodologies and practices in mobile measurement. Jennie holds a Master's degree in Sociology from the University of South Florida and has attended the Applied Data Science Program at MIT Professional Education.