Leadership Team
About
The Leadership Team at Gladly is responsible for setting the strategic direction and vision of the company, ensuring alignment across all departments to deliver a radically personal customer service experience. This diverse group of executives, including roles in product development, sales, and human resources, collaborates to drive innovation, enhance customer engagement, and foster a dynamic workplace culture, all while managing the company’s financial health and growth strategies.
Team members
Andy D'Amato
Chief Revenue Officer
Bruno Bergher
VP of Product
Dirk Kessler
Engineer Fellow & Co-Founder
Emilio Di Zazzo
VP, North America Enterprise S...
Jodi Cerretani
VP, Growth Marketing
Joseph Ansanelli
CEO and Co-Founder
Katie Evans-Reber
Chief People Officer
Kimberly McKellar
VP, Customer Success
Michael Wolfe
Chief Product Officer & Co-Fou...
Todd Rakow
CFO