Zena Alibrahimi

E-commerce Assistant Manager at Glam Seamless

Zena Alibrahimi has worked in various roles since 2012. Zena began their career as a Housing Office Assistant at Rutgers University - Newark. During their time there, they answered and returned phone calls, served as a valuable resource working with residents, visitors, and other clients, and provided outstanding customer service at student events.

In 2015, they joined LongLat, Inc. as a Senior E-Commerce Account Associate|Customer Service Representative|Operations. In this role, they analyzed sales data to plan and execute promotions for dropship accounts, created and updated build sheets, and ensured visual presentation of sites and catalogs were optimal and intriguing.

Most recently, Zena has been working at Glam Seamless Hair Extensions since 2019. Zena has held three roles at the company: E-commerce Assistant Manager, E-commerce Operations Coordinator, and Customer Service Specialist. In their E-commerce Assistant Manager role, they accurately implemented product launches, visual merchandising, promotions, and other marketing programs, executed the first phase of site rebrand, and collaborated with graphic designers and marketing team leads to generate promotional assets and landing pages.

Zena Alibrahimi began their educational journey in 2012 when they attended Rutgers University - Newark to study Psychology. In 2014, they transferred to Montclair State University and graduated in 2016 with a Bachelor of Arts in Psychology and a minor in Business. In 2018, they obtained a Human Resources Foundations certification from LinkedIn, and in 2022 they obtained an SEO: Ecommerce Strategies certification from LinkedIn.

Links

Timeline

  • E-commerce Assistant Manager

    August, 2021 - present

  • E-commerce Operations Coordinator

    September, 2019

  • Customer Service Specialist

    January, 2019