Szymon Szpot

Szymon Szpot has over 13 years of experience in the technology sector, primarily with GSK since July 2010, where roles include Tech Director responsible for Veeva Vault CRM migration, and leading initiatives in customer experience with Salesforce.com and Azure integrations. Szymon has successfully developed migration strategies, managed global contact centres, and implemented Agile and DevOps principles to enhance team performance and efficiency. As a product owner and service manager, responsibilities included overseeing teams, optimizing IT service management processes, and ensuring compliance with GxP audits. Szymon’s early experience includes a trainee position at Philips Lighting, supporting helpdesk operations. Szymon holds a Master's degree in Computer Engineering from Poznan University of Technology.