Glean
Cora McIlwain serves as the Head of Customer Experience at Glean, having progressed through various roles within the company since October 2020, including Customer Success Team Manager, where significant team expansion and improvements in customer retention were achieved. Prior to Glean, Cora held senior customer success positions at Paper Edu and Triptease, and gained teaching experience at Teach First and the British Council. Cora was also involved in talent management and training leadership at AIESEC UK and participated in several language and teaching initiatives earlier in their career. Cora holds a Bachelor of Arts in Modern Languages from Newcastle University.
Glean
Glean creates better learners with study software that improves your confidence and ability to learn. Our award-winning app solves a core classroom problem and is trusted by more than 750 colleges and 100,000s of students worldwide. We’re fast-growing, Tech for Good innovators driven to disrupt EdTech, and we’re named as one of the top 10 tech companies to work for in the UK. At Glean, we’re not cogs in a wheel; we’re all individuals with shared belief in impact-driven tech. We pool our talents to drive innovation, and use our combined skills for the common goal of empowering learners.