Pedro de Lencastre

Customer Success Director at Glean

Pedro de Lencastre has had a diverse work experience over the years. Pedro started their career at Daegis in 2005, where they worked in roles such as Account Executive and Project Manager. Pedro then moved on to The Shanahan Law Firm as a Summer Associate, where they conducted legal research and drafted documents. Pedro gained further legal experience as a Legal Intern at the State Attorney's Office and as a Summer Intern at the New York County District Attorney's Office, where they worked on various legal tasks and research.

In 2007, Pedro returned to Daegis as a Forensics and Data Collections Specialist, managing data collections for the company. Pedro later became the Manager of Data Collections before leaving in 2008.

Pedro joined Thomson Reuters in 2009, starting as a Student Representative and then progressing to roles such as Academic Account Manager and Account Manager. As an Account Manager, Pedro achieved revenue goals and conducted training and presentations for customers. Pedro later became a Strategic Client Manager, working within the Strategic Accounts program. In this role, Pedro collaborated with a team to preserve and grow revenue within assigned accounts and provided assistance with training and research needs. Pedro's time at Thomson Reuters ended in 2020, after working as a Regional Manager.

In 2021, Pedro joined Onna as a Customer Success Director, where they helped organizations collect and preserve data for eDiscovery, archiving, and compliance purposes. Pedro stayed with Onna until 2023, when they moved on to Glean, taking on the role of Customer Success Director once again.

Pedro de Lencastre has a diverse education history. Pedro obtained a Juris Doctor (J.D.) degree from the American University Washington College of Law between 2008 and 2011. Prior to that, they completed their undergraduate studies at McGill University from 2001 to 2005, where they earned a Bachelor of Arts (B.A.) degree in Political Science and History.

Pedro's earlier educational background includes attending Loyola School for their high school education. However, specific details such as start and end years are not provided. Additionally, they also attended St. Ignatius, although no degree or field of study information is mentioned for this institution.

In terms of certifications, Pedro became a Certified Specialist in E-Discovery (CEDS) in November 2022 through the Association of Certified E-Discovery Specialists (ACEDS). Additionally, they obtained a law license from the New York State Bar Association in December 2014.

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Timeline

  • Customer Success Director

    June, 2023 - present

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