Ritu Agarwal

Ritu Agarwal has a diverse work experience spanning various roles and industries. Ritu is currently the Lead Customer Success at GLIDER.ai, a SAAS product for competency-based hiring. In addition, Ritu has worked as a Digital Marketing Intern at Build Your Own App, where they strategized and managed digital marketing campaigns. Ritu has also served as a Company Co-ordinator at Kalyan Jeep and Kalyan Hyundai, where they were responsible for sales and development communication, managed digital marketing campaigns, and handled enquiry management systems. Ritu has further experience as a Customer Relationship Manager at Kalyan Chevrolet, where they managed showroom operations and customer relations. Prior to this, they worked as an Admin Manager at OMR India Outsources, handling tender documentation and customer database management. Ritu's earliest role was as a Coordinator at Dolphins International School.

Ritu Agarwal received a Bachelor's degree in Computer Application from the International Institute for Special Education in 2003. Ritu later pursued a Master of Business Administration (MBA) degree in Finance from Guru Jambheshwar University, Hissar, completing it in 2005. In addition to their formal education, they obtained several certifications, including "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," "Excel: VLOOKUP and XLOOKUP for Beginners," "Maximising Value and Avoiding Common Pitfalls," "Onboarding and Adoption Best Practices for Customer Success Management," "Sales: Customer Success," and "The Fundamentals of" from institutions such as LinkedIn and Google.