Taís Alegria

Team Lead Customer Service en Global66 at Global66

Taís Alegria has a diverse work experience. In their current role at Global66, they are the Team Lead Customer Service. Prior to this, they worked as a Customer Experience Analyst for the same company. Before joining Global66, Taís worked at SafetyPay in a shared services role. Taís also has experience as a Technical Support Technician at DM Sistemas de Mediçao. Additionally, they worked as an Assistant Sales Operations at Central de Intercambio CI Belo Horizonte, where they were responsible for customer service, sales communication, and selling exchanges. Taís began their career as a Consultant in Practicas at Centro Universitário de Belo Horizonte, where they worked on job vacancy analysis and organizing workshops and events.

Taís Alegria began their education in 2012 at Centro Universitário de Belo Horizonte, where they pursued a Bachelor's degree. Their field of study was International Relations and Foreign Affairs, and they completed their studies in 2015. In 2014, they attended PUC Minas and earned a Technical Degree in Dramatic Art/Theatre. Continuing their education, from 2016 to 2017, they enrolled in PUC Minas again for a Diploma in Human Resources Management/Personnel Administration. Recently, in 2021, they joined PECEGE ESALQ/USP - São Paulo to pursue a Master of Business Administration (MBA) in Project Management. Their academic focus has encompassed various fields, including International Relations, Theatre, Human Resources Management, and now, Project Management.

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Timeline

  • Team Lead Customer Service en Global66

    October, 2021 - present

  • Customer Experience Analyst

    March, 2021