Famela Gay Macapulay is a seasoned professional with extensive experience in various roles related to data management and customer service. Currently serving as a Legal Documents Specialist and Legal Data Entry Specialist at Global Agility Solutions since May 2017, Macapulay focuses on transforming paper files into indexed electronic files. Previous roles include Data Entry Specialist and Virtual Assistant at the same company, where administrative efficiencies are emphasized. Prior experience includes Online Marketing Specialist at Verizon Synergy Contact Solutions and Customer Service Representative at Dream Power Contact Solutions. Early career roles include Secretary at Baguio New City Supermarket Inc. and Cashier at Anything Goes at Burgoo American Restaurant. Famela Gay Macapulay holds a Bachelor of Science in Nursing from Our Lady of Fatima University and a Professional Caregiver certification from St. Augustine School of Nursing.