Wilfred Kwan

Wilfred is Chief Operating Officer of Global Cloud Xchange (GCX), responsible for global operations, engineering, customer service and IT.

Wilfred has more than 25 years of senior management experience in telecoms operation, software development, integrated circuit design, product development, customer service and network planning.

Wilfred joins the company from Pacnet where he served as Chief Technology Officer for more than ten years. A seasoned engineering and operations professional, Wilfred successfully led key strategic projects ranging from implementing network expansion to launching new products and managing post-merger integrations of various entities.

Prior to Pacnet, Wilfred served as Director of Operations for WorldCom Asia Pacific, responsible for overall operational efficiencies such as MTTR, on-time delivery and operations cost. He has also held various management positions with Global One, Lucent Technologies, Motorola and Nortel.

Wilfred has an MS in Electrical Engineering from Cornell University, where he also received his undergraduate degree in the same discipline. Additionally, he has an MS in Financial Management from the University of London.