Laura Moore

Laura Moore's work experience is as follows:

- Vice President Technology Engineering at Global Credit Union (2022-present): Responsible for spearheading the enterprise technology Centers of Excellence (COE) program, including infrastructure, integration, robotics, and automated testing. Achievements include saving 5,000 hours of employees through advanced technology adoption and decreasing data center usage by 30%.

- Vice President, Engineering and Automation, IM Applications at Alaska USA (2016-2022): Oversaw automation, infrastructure, imaging, and CRM initiatives. Achievements include optimizing front line employee performance through advanced network technology deployment and successful infrastructure improvements.

- Productivity Applications Manager at Alaska USA (2018-2019): Prioritized features in the product portfolio roadmaps to optimize business value. Deployed Pega Robotics and utilized ServiceNow Performance Analytics for automation dashboards.

- IT Infrastructure Planning Manager at Alaska USA (2017-2018): Managed enterprise architecture and network infrastructure resources, enhancing business process efficiency and collaboration. Built multi-year roadmap for ServiceNow.

- Enterprise Architect at Alaska USA (2016-2017): Improved production support and ensured compliance of new initiatives with enterprise technology strategy. Conceptualized enterprise configuration strategy.

- Automation Lead Engineer at Hewlett Packard Enterprise (2015-2016): Implemented automation components, integrations, and infrastructure for major financial institutions. Created new work processes and prepared low-level design documentation.

- Senior Automation Engineer at Hewlett Packard Enterprise (2014-2015): Responsible for automation components of major global account. Implemented innovative ad-hoc enterprise patching solution and configured automated event remediation and collaboration solutions.

- Automation Transformation Team Lead at Hewlett Packard Enterprise (2014-2015): Led workflow automation engagements, designed solutions, and provided ongoing support planning. Also served as a solution architect for cloud management and custom workflow automation.

- Production Engineering Delivery and Transformation Lead at Hewlett Packard Enterprise (2003-2014): Managed client transition, transformation, architecture, and delivery for a large managed service account. Lead for Server Automation, Operations Orchestration, and uCMDB Implementation and Adoption.

- Systems Manager at Procter & Gamble (1999-2003): Role details not provided.

- IT Assistant Manager at Glenn Springs Holdings (1995-1998): Managed IT infrastructure, trained employees on software upgrades, and recommended monitoring solutions for the environment.

Laura Moore obtained a Bachelor of Science (BS) degree in Applied Mathematics from the University of Kentucky, where they studied from 1994 to 1998. Laura then pursued a Master's degree in Systems Analysis at Miami University from 1998 to 2000. Later, in 2019, Laura attended Western CUNA Management School, where they studied until 2023 but did not obtain a specified degree or field of study. In 2022, they obtained a certification from the Western CUNA Management School - v.8. In 2003, Laura also obtained a certification in Project Management Professional from the Project Management Institute. Additionally, Laura has an ITIL Foundations certification, although specific information about the obtaining month and year is not provided.