Ana Kriztela Pascua

Ana Kriztela Lusby is a seasoned professional with a background in psychology and mass communication/media studies. With extensive experience in various roles in customer service, training, coaching, and technical support, Ana currently serves as the Training & Placements Lead at Global Medical Virtual Assistants. Ana Kriztela is responsible for prioritizing workgroups, providing guidance on complex issues, and creating process documents to improve procedures. In previous roles at Sitel and Contactually, Ana has demonstrated their expertise in customer support and training new staff. Their strong educational background coupled with their diverse work experience makes their a valuable asset in the virtual assistant industry.