Jessica Vanschaick Pmp

Jessica VanSchaick, PMP, CSM has a diverse work experience spanning several industries. Jessica is currently working at Global Payments Integrated, where they hold the role of Director Project Management. Prior to this, they worked at OpenEdge as a Senior Project Manager.

Before entering the technology industry, Jessica worked at Clearwire, where they held various roles, including Project Manager/Program Manager, SR Manager - Billing Operations, Credit/Billing/Fraud Manager, Retention Manager, and Inventory and Fulfillment Manager. In these roles, they successfully managed teams and implemented process improvements in areas such as customer care, billing operations, fraud prevention, and inventory management.

Jessica also gained valuable experience in call center operations while working at The Selling Source as a Call Center Manager, TeleWeb. During their time there, they improved call center operations, led a successful quarter, and managed a team of supervisors, representatives, and quality assurance personnel.

Additionally, Jessica worked at HSBC Card Services in various roles, including Care Manager and Assistant Consultant Business Analyst. In these positions, they played a key role in developing a post-charge-off pre-litigation unit, coordinating with attorney networks, and implementing process improvements.

Overall, Jessica VanSchaick's work experience demonstrates their strong project management skills, leadership abilities, and expertise in various functional areas such as customer care, operations, and process improvement.

Jessica VanSchaick has attended Drew University and Virginia Wesleyan University, however, the specific dates, degrees, and fields of study for these institutions are not provided. In addition to their education, they have obtained several certifications. In March 2018, they received their PMP (Project Management Professional) certification from the Project Management Institute. Two months later, in August 2018, they obtained the Certified ScrumMaster certification from the Scrum Alliance. Most recently, in October 2019, they received the PMC-V certification from the Pragmatic Institute.