Soltan Nayabkhil

Soltan Nayabkhil has extensive work experience in the payment processing industry.

Soltan began their career in 1999 at US Merchant Systems, LLC, where they served as a Customer Service/Cancellation Admin, handling cancellations, assisting merchants with billing statements, and focusing on retaining accounts. Soltan then moved on to become a Customer Service Manager, overseeing and training the Customer Service Department and handling escalated customer service issues.

In 2005, Soltan Nayabkhil became the Director of Merchant Support at US Merchant Systems, LLC, where they supervised and trained the Customer Service and Technical Support Departments. Soltan also handled escalated technical and customer issues, ensuring quality assurance by maintaining low average call wait times and abandonment ratios. Soltan was later promoted to VP of Operations, taking responsibility for managing and improving various operational areas such as customer service, technical support, account boarding, retention, and shipping. Soltan implemented new policies and procedures to enhance service levels.

In 2010, Soltan Nayabkhil joined Payment Processing Inc as the Manager of Integration Services. In this role, they provided partner acquisition support, managed partner software integrations and certifications, and assisted partners with the implementation of the PayPros Point to Point Security Program. Soltan also managed a team of integration specialists, handled technical documentation, and engaged in product management activities. Soltan held this position until March 2014.

Continuing their career in the payment processing industry, Soltan Nayabkhil joined Global Payments Integrated in 2010 as the Manager of Sales Engineering. In this role, they supported sales and product marketing teams through pre-sales and post-sales efforts, educated software developers on the company's OpenEdge platform and how to improve payment security, and managed a team of sales engineers and product services specialists. Soltan was then promoted to the Director of Sales Engineering, where they continued to perform similar responsibilities, along with educating software developers on utilizing technology to add value to their software. Currently, Soltan Nayabkhil holds the position of Senior Director of Sales Engineering, where they utilize their extensive knowledge and experience to support the sales and product marketing teams at Global Payments Integrated.

From 1997 to 1999, Soltan Nayabkhil attended Sierra College, where they studied Administration of Justice. No degree was mentioned in the provided information.