Shanal Agrawal

Shanal Agrawal is an accomplished Product Manager at Global Relay since May 2021, with a strong background in product ownership and business analysis. Prior experience includes roles as Product Owner at IRIS Software Group and Infosys. At Infosys, Shanal successfully optimized digital product roadmaps and decreased SLA/SLG delays, while also enhancing delivery time and net promoter scores. With a robust educational foundation, including two PGDM degrees in Marketing from Balaji Institute of Technology & Management and Sri Balaji University, as well as a Bachelor of Engineering in Computer Science from Chhattisgarh Swami Vivekanand Technical University, Shanal combines technical expertise with strategic business acumen.