Global Shop Solutions
Alejandro Anaya has extensive experience in accounts receivable and billing operations, currently serving as the Accounts Receivable Manager at Insightly since October 2017. In this role, Alejandro oversees customer success and care billing, managing customer contract renewals, chargebacks, refunds, and subscription changes using SaaS billing platforms like Stripe and Recurly. Alejandro has successfully collected over $1 million in past due revenue and implemented processes for tracking and managing billing issues. Previous experience includes various roles at Apple, where Alejandro specialized in customer support and sales, enhancing customer relationships and providing tailored solutions. Alejandro's educational background includes a degree in Recording Engineering from The Los Angeles Recording School and a high school diploma from Richmond High School.
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Global Shop Solutions
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Global Shop Solutions is the best ERP software for manufacturers and the last family-owned ERP system company. Get a demo to see how we can improve your shop.