Greg McKinney is a seasoned technology professional with extensive experience in technical support and customer service across various roles. Currently serving as a Tech Support Analyst at Global Public Safety since April 2016, McKinney has previously held positions as a Software Analyst at Active Screening and a Customer Service Technician at United Security Alliance, Inc. Notable achievements include building and configuring video servers, routers, and IP cameras, as well as minimizing false alarms through analytics configuration. McKinney's earlier career included significant contributions as a Product Manager and Senior Customer Trainer at Axiom International, where responsibilities ranged from customer engagement and software development supervision to training and marketing. McKinney’s foundational expertise was built at Huitt-Zollars, Inc., starting as a CADD Programmer and advancing to Computer System Administrator, overseeing 20 Windows servers and providing extensive technical support. McKinney holds an Associate's degree in Information Systems from Tarrant County College.
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