Raul L.

Raul Lizcano Velázquez has a diverse work experience in the customer service and training field. Raul began their career as a Customer Service Agent at Teleperformance in 2009, where they specialized in billing, retention, troubleshooting, and soft sales. Raul then joined Sutherland in 2012 for a brief period as a Customer Service Agent, where they gained exceptional customer service experience. Raul returned to Teleperformance in 2013 as a Customer Service Agent for a large retailer in the United States. In 2015, they joined Global Telesourcing as a Sales Agent, upselling and cross-selling services to existing customers. Raul transitioned to the role of a Trainer in 2016, successfully preparing new hires and coaching current employees on various product lines and sales techniques. From 2018 to 2021, they served as an Incidence Control Specialist at Global Telesourcing, handling hours and attendance corrections for agents and staff. Raul then took on the role of a Training Coordinator, where they led the Training Department with 13 employees. Currently, they hold the position of Administrative Manager at Global Telesourcing.

Raul Lizcano Velázquez attended the Universidad Autónoma de Nuevo León for their education in the field of study of Negocios Internacionales. However, specific details about the start and end years, as well as the degree obtained, are not provided.