Gerson Lira

IT Cloud Services Administrator at Globalization Partners

Gerson Lira's work experience began in 2010 at Ericsson, where they worked as an Integration Engineer. In this role, they were responsible for managing and controlling network accounts, interacting with customers, and configuring MSC CORE nodes. Gerson also worked on site in different countries and implemented new technologies. Gerson then transitioned to a Support Engineer position at Ericsson, where they provided global support for Core Network-Node MSC, troubleshooting issues and implementing features according to customer requirements.

In 2016, Gerson joined Corporacion Personal del Oriente S.A de C.V as a JDA Administrator. Gerson'sresponsibilities included SQL/Oracle database administration, managing JDA platform, and integration and configuration of the Category Knowledge Base. Gerson also managed interfaces and worked in retail and sales administration.

From 2018 to 2019, Gerson worked at Aymerich Business & Consulting/GTAC as a Support Specialist. Details about their responsibilities during this period were not provided.

Since 2019, Gerson has been working at Globalization Partners. Gerson started as an IT Support/QA Specialist and then progressed to roles as an IT Systems Administrator and currently as an IT Cloud Services Administrator. The specific details of their responsibilities in these roles were not provided.

Gerson Lira completed their Bachelor's degree in Computer Systems Engineering from Universidad del Valle de México, where they attended from 2005 to 2009. Additionally, they obtained the GIAP Certification - Job Stage 5 from Ericsson IT Solutions & Services SpA in April 2014. In August 2010, they also received a certification in Customer Support / Consultative Skills from Tecnológico de Monterrey.

Links

Timeline

  • IT Cloud Services Administrator

    January, 2022 - present

  • IT Systems Administrator

    December, 2020

  • IT Support QA Specialist

    June, 2019