Jennifer Ortona

Jennifer Ortona has a strong and diverse work experience spanning over 18 years. Their most recent position is as a Customer Success Manager at G-P/Globalization Partners, starting in May 2023. Prior to that, from June 2019 to May 2023, they served as the Head of Account Management & Business Development at Language Consulting Congressi Srl. Jennifer also has experience at Salesforce, where they held various roles from August 2015 to May 2019, including Account Executive - Enterprise Corporate Sales and Senior Enterprise Business Development, where they were responsible for finding new projects and supporting banks and financial institutions. Before joining Salesforce, Jennifer worked at Cornerstone OnDemand as a Team Lead, Business Development Central & Eastern Europe and as a Business Development Associate. Jennifer has also held positions at C.G. Marketing as a Retention Manager, bwin.party digital entertainment as an Online Marketing specialist, and News and Pictures GmbH as a Producer & Editorial Assistant and as an Intern for the News Magazine. Jennifer started their career as an Intern at Mediengruppe RTL Deutschland and worked as a Consultant in ERS at Deloitte Deutschland. Overall, Jennifer Ortona's background showcases their expertise in business development, account management, and customer success.

Jennifer Ortona completed their education at the University of Applied Sciences Wiesbaden, where they earned a Master of Media Administration degree with a specialization in Media Economics from 2002 to 2006. Prior to this, they attended the University of Frankfurt from 2001 to 2002, focusing on German language and literature, Romances, and Political Studies. Jennifer has also obtained various certifications related to customer service, including "Building Rapport with Customers," "Customer Service Foundations (2020)," "Empathy for Customer Service Professionals," and "Writing Customer Service Emails" from LinkedIn in June 2023.