Nayely Alejandra López Suero

Nayely Alejandra López Suero has a diverse work experience spanning various industries and roles. Nayely Alejandra currently works at G-P/Globalization Partners as a Customer Success Manager and has been with the company since April 2023. In this role, they are responsible for ensuring customer satisfaction and managing relationships. Prior to this, Nayely worked as an Account Manager at Globalization Partners, starting in August 2022.

Before joining G-P/Globalization Partners, Nayely worked at Porch Group from February 2021 to August 2022. Nayely Alejandra held the position of Training and Customer Success Manager, where they focused on providing training and support to customers. Additionally, they worked as a Sales Specialist from October 2020 to February 2021.

From June 2018 to February 2021, Nayely served as an Account and New Business Director at CISFA_SC, a consultancy company in the pharmaceutical and health industry in Mexico. Nayely Alejandra then transitioned to the role of Existing Accounts and New Business Manager from June 2018 to October 2020.

Nayely also gained experience at e-Health as an International PR and Sales Manager from June 2018 to October 2019. In this role, they were responsible for sales strategies, building customer relationships, and achieving revenue growth.

Prior to that, Nayely worked at IDEMIA from June 2013 to May 2018. Nayely Alejandra first held the position of Account Manager Mexico and CA, where they focused on sales strategies and customer relationships. Nayely Alejandra then took on the role of Customer Service, Procurement, and Logistic Manager, where they managed the procurement and delivery process and improved customer service metrics.

Other notable work experiences include roles at PerkinElmer, Inc. as a Customer Care & Sales professional from April 2011 to June 2013 and at Cisco as a Marketing Communications Manager from August 2008 to April 2010.

Nayely started their career in the hospitality industry, working as a Housekeeping Supervisor at Four Seasons Hotels and Resorts from September 2002 to April 2006.

Throughout their career, Nayely has demonstrated skills in customer service, sales, account management, and team management. Nayely Alejandra has successfully achieved revenue growth, improved customer satisfaction, and implemented quality standards.

Nayely Alejandra López Suero completed a degree in Tourism Business Administration from Universidad Insurgentes from 1999 to 2002.