Orla M.

Senior Product Operations Manager at Globalization Partners

Orla M. has held various positions in the product operations and support management field. With extensive experience at companies like G-P, SiteMinder, Oracle, and Electronic Arts, Orla has successfully led teams and implemented key improvements in SLA, NPS, and process implementation. In their role as EMEA Support Manager, Orla oversaw a team of 25 analysts and was instrumental in implementing a regional support team for multi-lingual analysts. Orla also has experience as a Centre Manager at Rehab JobFit, where Orla managed the successful running of multiple offices providing educational and employment assistance to participants.

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Timeline

  • Senior Product Operations Manager

    March 1, 2024 - present

  • Product Operations Manager

    October, 2022