Orla M. has held various positions in the product operations and support management field. With extensive experience at companies like G-P, SiteMinder, Oracle, and Electronic Arts, Orla has successfully led teams and implemented key improvements in SLA, NPS, and process implementation. In their role as EMEA Support Manager, Orla oversaw a team of 25 analysts and was instrumental in implementing a regional support team for multi-lingual analysts. Orla also has experience as a Centre Manager at Rehab JobFit, where Orla managed the successful running of multiple offices providing educational and employment assistance to participants.
March 1, 2024 - present
October, 2022
Senior Product Operations Manager at Onfido
Senior Product Operations Manager at Clarivate
Senior Product Operations Manager at LinkedIn
Senior Product Operations Manager at ICE Services
Senior Production Operations Manager at Advanced Systems Group, LLC