Vani Shah

Strategic Customer Success Manager - Enterprise at Globalization Partners

Vani Shah has a diverse work experience spanning different industries and roles. Vani currently works at G-P/Globalization Partners as a Senior Customer Success Manager, where they are responsible for developing and implementing customer success strategies, managing a portfolio of enterprise-level clients, and collaborating with cross-functional teams. Prior to this, they worked at Wayfair as an Account Manager, where they managed a large portfolio of key accounts, generated significant revenue, and successfully reactivated previously inactive accounts. Vani also gained experience as an Event Promoter at the University of Limerick and as an Assistant Manager and Business Development Executive at Praful Venture Private Limited. Vani has also worked as a Freelance Event Promoter and completed a summer internship at Nisarg Camps in India. Vani's work experience demonstrates their expertise in customer success management, account management, business development, and event promotion.

Vani Shah's education history begins in 2013 when they enrolled at Nagindas Khandwala College, where they completed a Bachelor of Management Studies (BMS) degree with a focus on Business, Management, Marketing, and Related Support Services. After completing their undergraduate studies in 2016, they pursued a distance learning program and obtained a Postgraduate Diploma in Ecommerce from Welingkar Institute of Management from 2016 to 2018. In 2018, Vani Shah furthered their education at the University of Limerick, where they earned a Master's degree in International Management and Global Business with a specialization in International Business in 2019.

Additionally, Vani Shah has obtained several certifications. In 2021, they acquired the certification "Sales: Customer Success" from LinkedIn. The following year, in 2022, they obtained certifications in "Leading with Vision," "Sales: Closing Strategies," and "Reframing to Overcome Sales Objections," all from LinkedIn. In 2021, they also obtained the certification "How to Set Goals When Everything Feels Like a Priority" from LinkedIn.

Links

Timeline

  • Strategic Customer Success Manager - Enterprise

    March 1, 2024 - present

  • Senior Customer Success Manager

    April, 2023

  • Account Executive EMEA

    February, 2022