Angela Amor Guinto

Angela Amor Guinto has gained extensive work experience in various roles and companies. Angela Amor started their career as an English Editor at ZTE, where they acted as the chief editor for ZTE Communications and ZTE Technologies. Angela Amor also developed training materials and conducted English-speaking classes.

Angela then worked as a Freelance Editor at Hewlett-Packard, where they edited internal marketing reports and provided feedback on business writing skills. Angela Amor also performed analysis work.

After that, Angela joined Evalueserve as an Editor. Angela Amor developed and implemented an effective editorial request process and was responsible for editing business and market researches, industry reports, sector analyses, and translations of Intellectual Property rights.

Angela also worked at Sigma Technology AB as an Information Engineer, and at Red Ink as a Freelance Editor/Consultant. At Red Ink, they managed content for various firms, performed copy editing and rewriting of technical manuals, and took on consulting roles in public relations and communications.

In their most recent role at GlobalSign, Angela held multiple positions. Angela Amor first worked as a Bilingual Technical Support Specialist, assisting customers with certificate installations and providing pre-sales technical support. Angela Amor then became a Senior Bilingual Technical Support Specialist, taking care of escalated cases and acting as a Subject Matter Expert. Currently, Angela holds the position of Client Services Project Manager. In this role, they investigate, researches, and analyzes processes, creates process guides and workflows, and liaises with other teams across the company.

Overall, Angela has displayed expertise in editing, technical support, project management, and process improvement throughout their career.

Angela Amor Guinto obtained a BA in Mass Media from De La Salle University, where they studied from 2002 to 2005. In 2012 and 2013, they pursued the study of German as a Foreign Language at Goethe-Institut and earned a B2 Goethe Zertifikat. Angela also has additional certifications in Effective Communication Skills for Managers, Introduction to Supervision, and Customer Service Training from Alison - Free Online Learning, obtained in 2017 and 2015 respectively. Angela Amor also holds a Goethe-Zertifikat B2 from Goethe Institut obtained in 2013. It is not specified when or from where they obtained the ITIL Foundation certification.