Pepe Muñoz

Pepe Muñoz is an experienced professional in customer support and IT service management with a career spanning over 15 years. Currently serving as the Director of Customer Support Center at GlobalSuite Solutions since July 2018, Pepe previously held significant roles at Hewlett Packard Enterprise, including Operations Support Systems Service Manager and Business Process Management Consultant, focusing on process optimization for major clients such as Telefónica de España. Prior experience includes positions as IT Service Engineer at SITA, where Pepe contributed to service transition and system management implementations, and as IT Service Coordinator at Silicio Solar Pillar Group B.V., managing project design and internal operations. Pepe holds a Master's degree in Computer Engineering and a Technical Engineering degree in Computer Systems from Universidad de Castilla-La Mancha.