Chad Markle is a seasoned professional with extensive experience in contact center operations and unified communications. Currently serving as a Contact Center Architect at Globe Life since November 2025, Chad previously held the position of Senior Director of Unified Communications at Magellan Health from January 2022 to November 2025. Prior to that role, Chad was the Director of IS Contact Center Operations at Conifer Health Solutions, focusing on the implementation and development of technologies for contact centers. Earlier career roles included various positions at MetTel and Metropolitan Telecommunications, primarily as a Senior SQL Server Database Administrator, and experience in professional services at Step 9 Software. Chad holds a Bachelor of Science degree in Systems Engineering from George Mason University.
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