Customer Experience and Support Team

The Customer Experience and Support Team at Globe Telecom is dedicated to enhancing customer satisfaction by managing service delivery and optimizing user interactions across all communication platforms. This team focuses on analyzing customer feedback and data, implementing change management initiatives, and strategizing to improve service quality and fulfillment processes. By fostering a customer-centric culture, they ensure that both individual and corporate clients receive exceptional support and a seamless experience with Globe's telecommunication services.