Pere Vigo Prat

Pere Vigo Prat is an experienced professional in customer services and operational leadership, currently serving as the Head of Live Operations Platforms at Glovo since February 2022, based in the Barcelona headquarters. With a focus on enhancing customer engagement and service quality, Pere previously held the position of Customer Services Director at ekon from June 2019 to July 2021, where responsibilities included budget management and customer satisfaction oversight. Prior to that, Pere spent 14 years at Unit4 in various roles, including Customer Services Director and Research & Development Director, contributing to operational efficiency and innovation. Earlier career experiences include project management at CCS Agresso and ERP consultancy at CCS. Pere holds a Programme for Management Development from Esade, completed in 2009.