David McLeod

David McLeod is an experienced financial services professional with a strong background in regulatory management and customer relations. Currently serving as a Senior Regulatory Manager at Glow Financial Services since March 2022, David previously held various roles at Metro Bank (UK) from January 2017 to March 2022, including Customer Relations Manager and Compliance Analyst, where responsibilities included supporting the Enterprise Risk function and resolving complex customer disputes. David's earlier experience includes working as an Adjudicator at the Financial Ombudsman Service from April 2013 to January 2017, addressing disputes between consumers and banks, and as a Customer Care Executive at Royal Bank of Scotland Business from August 2010 to January 2013, focusing on business banking complaints. David holds a Master of Arts in Politics from the University of Glasgow.